Free shipping & returns.

Delivery & Returns

Shipping

As soon as you have completed your order and payment, we'll make sure your items arrive quickly and safely. Shipping within the UK is free, and takes 7-10 days.

 

Returns

You can return your items within 30 days after receipt of delivery. Only items must be unused and in their original condition. We only accept returns with proof of purchase.

 

Please send returns to:

Lumaland Vertriebs GmbH
Spitzahornweg 3
14974 Genshagen, Germany

Refunds

After receiving the returned product, refunds will be processed to the chosen payment method for purchase. Please be aware that the refund can take up to 30 days to complete.

 

Have a question? Simply fill out our contact form and our customer service team will be happy to help.

Shipping

As soon as you have completed your order and payment, we'll make sure your items arrive quickly and safely. Shipping within the UK is free, and takes 7-10 days.

 

Returns

You can return your items within 30 days after receipt of delivery. Only items must be unused and in their original condition. We only accept returns with proof of purchase.

 

Please send returns to:

Lumaland Vertriebs GmbH
Spitzahornweg 3
14974 Genshagen, Germany

Refunds

After receiving the returned product, refunds will be processed to the chosen payment method for purchase. Please be aware that the refund can take up to 30 days to complete.

 

Have a question? Simply fill out our contact form and our customer service team will be happy to help.